v7vv Privacy Policy —
Your Information is Our Responsibility

1 Scope of Data Collection

We collect various types of information to create and manage your account on the v7vv platform and to maintain a safe gaming environment. This information comes from two main sources — what you provide directly and information collected automatically through our technical systems.

1.1 Information You Provide Directly

When you register on our platform or use any service, you may voluntarily provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number (for communication purposes)
• National ID card or passport details (for identity verification)
• Payment information (bKash, Nagad, Rocket or bank account number)
• User preferences and preferred communication language

1.2 Automatically Collected Information

The following information may be collected through technical means while you use our platform:

• IP address and browser type
• Device information (model, operating system)
• Login and logout times and dates on the platform
• Gaming activity and transaction history
• Cookie and session data

2 Purpose of Using Your Information

v7vv uses your information only for specific and legitimate purposes. We do not sell or commercially transfer your information to third parties without your permission under any circumstances.

2.1 Primary Purposes

• Account registration, verification, and management
• Processing financial transactions such as deposits and withdrawals
• Providing customer support and live chat services
• Distributing bonuses, promotions, and VIP benefits
• Monitoring accounts to ensure responsible gaming

2.2 Security and Legal Purposes

• Detecting and preventing fraud, money laundering, and other illegal activities
• Age verification — the platform is for users aged 21 and above only
• Compliance with applicable laws and regulations
• Dispute resolution and handling legal claims

3 Data Storage and Security

We apply industry-standard technical and administrative measures to ensure the security of your information. Our security framework is regularly updated to maintain the highest level of protection.

3.1 Technical Security Measures

• All data transmissions are secured using SSL (Secure Socket Layer) encryption technology
• Database encryption — all stored sensitive information is kept in encrypted form
• Firewalls and intrusion detection systems are kept active
• Two-step verification (two-factor authentication) is available
• Regular security audits and penetration testing are conducted

3.2 Data Retention Period

We retain your information for as long as your account is active or as needed to provide services. Certain information may be retained for a defined period after account closure to fulfill legal obligations.

Records of financial transactions are retained for a defined period in accordance with anti-money laundering and other financial regulations.

4 Sharing Information with Third Parties

v7vv does not disclose your personal information to third parties for any commercial purpose. However, limited sharing of information may be necessary in certain specific situations.

4.1 When Information is Shared

• Payment Processors: Information required to complete transactions via bKash, Nagad, Rocket, or bank transfer is shared with the relevant payment institution.
• Technology Partners: Game software providers (Pragmatic Play, Evolution Gaming, Spribe, etc.) that operate the platform may receive limited technical information.
• Legal Authorities: Information may be disclosed in response to a valid request or order from a government or legal authority.
• Fraud Prevention: Limited information may be shared with industry-related security services for the purpose of detecting and preventing illegal activity.

5 Cookie Policy

The v7vv platform uses cookies and similar technologies to improve your browsing experience and to ensure the proper functioning of the platform.

5.1 Types and Uses of Cookies

• Essential Cookies: Used to maintain login sessions and ensure the basic functionality of the platform. These cannot be disabled.
• Functionality Cookies: Used to remember your preferences (such as language selection).
• Analytics Cookies: Collect anonymous data to monitor and improve the use of the platform.

You have the option to control or disable cookies through your browser settings. However, disabling certain cookies may prevent you from using some features of the platform.

6 Your Rights

As a user of our platform, you have certain important rights regarding your personal information. v7vv respects these rights and is committed to upholding them.

6.1 Your Core Rights

• Right of Access: You have the right to know what information we hold about you and to receive a copy of it.
• Right to Rectification: You may request correction of any inaccurate or incomplete information held about you.
• Right to Erasure: In certain circumstances you have the right to request deletion of your information, except for information retained to fulfill legal obligations.
• Right to Restriction of Processing: In certain circumstances you may request that the processing of your information be restricted.
• Right to Data Portability: You have the right to receive your information in a structured, machine-readable format.
• Right to Object: You may object to the processing of your information for specific purposes.

6.2 How to Exercise Your Rights

To exercise any of the rights above, please contact our support team. After verifying your identity, we will process your request as quickly as possible.

7 Protection of Minors

The v7vv platform operates strictly for users aged 21 and above only. We do not knowingly collect any information from minors.

An age verification process is followed at the time of registration. If an account belonging to a minor comes to our attention, it will be closed immediately and the associated information will be securely deleted.

8 International Data Transfers

Our servers may be located in various countries. Even when your information is transferred internationally, we ensure that the protection standards described in this Privacy Policy are maintained for any such transfer. Appropriate safeguards are ensured in accordance with applicable data protection laws.

9 Policy Changes

v7vv reserves the right to change or update this Privacy Policy from time to time. For any significant changes, we will notify you via your registered email or through a clear notice on the platform.

Continued use of the platform after any changes will be considered as your consent to the terms of the updated policy. You are therefore encouraged to visit this page regularly. The "Last Updated" date at the top of this page will always be displayed.

10 Other Relevant Policies

This Privacy Policy applies in conjunction with our other policies and terms. You are also encouraged to read the following:

• Terms and Conditions — General terms for using the platform.
• Responsible Gaming — Guidelines for gaming safely and responsibly.
• FAQ — Answers to common questions.